Frequently asked questions
We answer the most important questions
How to order a tour?
Choose a tour to your taste and leave a request on the tour's page. Or you can leave a request for a call at the very top of the page, and we will select a tour according to your wishes. Our managers will contact you and discuss all the details of the order.
Online payment
As soon as we confirm your request, an e-mail with a link will be sent to your, clicking on which you will see detailed information about the order. By clicking on the "Pay" button, you will be redirected to the payment page.
Secure server WEBPAY establishes an encrypted connection using a secure TLS protocol and confidentially receives from the client the data of his payment card (card number, holder's name, expiration date, and control card number CVC/CVC2)
After making a payment using a bank card, it is necessary to save the received card checks (payment confirmations received in the online store) for verification with an extract from the card account (in order to confirm the performed transactions in case of disputable situations).
When paying with a bank payment card, a refund is made to the card with which payment was made
If you have not received the order (the service is not provided), you need to contact our managers. Contact information is listed at the end of the page.
Payment through ERIP
When we contact you, it is necessary to clarify what you will pay in this way. We will bill you and give you the order number. You can pay at the bank's cash desk, ATM, payment and inquiry terminal, information kiosk, Internet banking, mobile banking, as well as other credit and financial organizations connected to the ERIP Settlement system.
Path in ERIP system: Туризм - Турагентства – Другие организации - Минск - БелЮниИнтерКом - Туруслуги.
Payment at the office
You can come to our office and pay for the order.
Cash only!